1. Introduction

Sanad Center Pro respects user privacy and fully complies with Google Play User Data policies. This policy explains what data we collect, how it is used, shared, protected, and the rights of users.

2. App Functionality

The app provides electronic payment services, telecom and internet services in Yemen, as well as digital goods, through authorized third-party providers.

3. Services

• Telecom top-ups and bill payments
• Internet and landline services
• Public Wi-Fi card sales (Wi-Fi Cabinet)
• Game and digital currency top-ups
• Digital cards and vouchers
• Balance top-up via partnered banks and wallets

4. Data Collected

• Name
• Phone number
• Business name (if applicable)
• Device identifier (security purposes)
• Transaction data

The app does not collect or store sensitive financial or banking data.

5. Data Usage

• Account management
• Processing transactions and service delivery
• Fraud prevention and security
• Customer support and notifications

6. Data Sharing

We do not sell or rent user data. Minimal data may be shared only with authorized service providers to deliver services.

7. Payments & Balance Top-Up

Payments and balance top-ups are processed via authorized third parties. The app does not collect or store sensitive financial data.

8. Refund Policy

Digital goods are non-refundable once successfully delivered. Failed transactions may be reviewed through in-app support.

9. Data Security

We apply appropriate security measures including encryption, access control, and monitoring systems.

10. Data Retention

Data is retained as required by law and only for as long as necessary.

11. User Rights

• Access account data
• Request data correction or deletion
• Request account deletion

12. Permissions

• Contacts: Optional
• Media access: Optional
• Device identifier: Security only

13. Children’s Privacy

The app is not intended for users under 18 years old.

14. Policy Updates

This policy may be updated at any time and takes effect upon publication.

15. Contact

For privacy-related inquiries, please contact in-app support.